Questions
Short answers. Where an answer has a limit, the limit is part of the answer.
Using the directory
Does “verified” mean a clinic is good?
No. A clinic is Verified when every clinician it names whom we check matches a current state license, someone it names matches a physician license, and someone it names is not named only as the medical director, unless the only clinician the clinic names is a physician who is not listed as medical director at another practice. Two more rules apply where a clinic names an aesthetician or has two to five addresses.
- Every clinician we check matches a current license. Every clinician it names whom we check was searched and matched to a current, active record at the state licensing board, checked within the last 120 days. We check everyone it names with a medical or nursing credential, and everyone it calls Dr. A credential the national registry or a state register supplied for that person counts here beside one the clinic printed. A clinician we could not match, or could not search, holds the clinic at Partly checked.
- A physician license is matched. Someone it names is matched to a physician license, whether or not the clinic prints MD or DO beside that person's name, and whether or not the clinic prints a credential for them at all. A nurse practitioner or physician assistant titled medical director is not counted as the physician. A job title makes nobody a physician; a physician license does.
- Not only a medical director. Someone it names is not named only as the medical director (a clinician whose role is not stated counts). A physician matched to a physician license who is the only clinician the clinic names counts here even when named only as the medical director, unless that physician is listed as medical director at another practice. A physician listed as medical director at more than one practice is not counted as the injector at any clinic. One physician can meet the first three rules.
- Aestheticians. Where a clinic names an aesthetician, facial specialist or cosmetologist, that person counts as checked only if the clinic prints a medical or nursing credential for them or the national registry identified them; a license matched to their name alone is not enough. A clinic naming one who is not checked that way is Verified only if it also names a nurse.
- Clinics with two to five addresses. Where a clinic has two to five addresses and its website does not say which address each clinician works at, each address is judged on its own state's records: every clinician listed there whom we check must match a current license in that state, whatever another state's records say, and a physician must match one there. A physician the website names whom no register in any state identified is not listed at an address and does not count against it.
A license is a floor: it tells you a board has not withdrawn permission to practise. It says nothing about skill, outcome, or how a clinic is run.
Which clinicians do you check?
We read the clinic's own website, identify the clinicians it publicly names, and check each one who holds a medical or nursing credential, or whom the clinic calls Dr., against the state licensing board's records. Staff without a medical or nursing credential, such as aestheticians, are not checked. We do not verify anyone the clinic does not name.
Can you tell me who will actually inject me?
No, and no directory can. We check the people a business names publicly. We cannot know who is rostered on the day of your appointment. Asking the clinic directly, and asking to see the license, is still the strongest check available to you.
Why do so many listings say “not yet checked”?
Because about half of the med spas we looked at name no credentialed clinician anywhere on their own website, so there is nobody for us to check. That is a fact about what a business publishes, not a finding against it. Plenty of well-run clinics simply do not list staff names.
Why does a whole city show no confirmed listings?
Because the state has not published a register we can check names against. Florida publishes its full licensee file; Arizona’s nursing register is not downloadable at all. The pipeline is identical in both; what differs is the filing cabinet. Where a state publishes nothing we can check, we take the market off the site instead of showing it unchecked, which is where Texas stands today. See coverage and sources.
Are listings ranked, or can a clinic pay to be higher?
They are ordered, and position cannot be bought. Clinics whose record we could check in full come first, then those partly checked, then those with nothing to check. No payment or plan moves a listing, and every market page offers A–Z beside its default order. Paid placement, where it exists, buys visibility and is marked as paid.
What we check, and how
Where do the clinician names come from?
From the business’s own website, and nowhere else. We record the page and the date we read it, and every name on a listing links back to it.
What is an NPI, and is it a license?
No. An NPI is a federal billing identifier. It helps us confirm we are looking at the right person and tells us which board to ask, but the license numbers on an NPI record are self-reported at enrolment and never maintained. The board’s answer is the evidence; the NPI is a signpost.
A nurse injector has no NPI matched. Does that matter?
It does not affect the license check. Not all registered nurses obtain an individual NPI, so the absence of an NPI does not affect the state-license verification. For those clinicians the state nursing register is not one source among several; it is the only one, which is why a state that does not publish one blocks the check entirely.
What does “Clear” mean on a Florida listing?
It is Florida’s own word for a license in good standing. We quote each board verbatim rather than translating everything into one house vocabulary. Texas says “Active”, and flattening the two would hide which register the answer came from.
Can I check this myself?
Yes, and you should be able to. Every license claim on this site carries a link to the board’s own public search, and how to check an injector’s license yourself walks through it step by step. If our answer and the board’s ever disagree, the board is right and we want to know. Tell us.
Corrections and removals
Something here is wrong about me. What now?
Tell us and we will look. You do not need to prove who you are, and where the mistake is ours, fixing it is free. Two things that look like errors are not: a record that is older than a change you made, which the next check picks up, and a name we declined to match because it did not line up exactly with the register. Report an error explains both, and what to do about each.
A clinician left. Why are they still listed?
Because your website still names them. Removing them there fixes it at our next read; tell us and we will not wait for that.
Will you publish that someone’s license has lapsed?
Not from a cached bulk file. A stale record about a clinician who has since renewed is a false statement about their professional standing, so an adverse finding goes to a person for live confirmation before anything is published.
I do not want to be listed.
Say so and we will remove the listing. We will not argue the point or charge you.
Still not answered?
The long version of all of this, including what we refuse to publish and why, is in the methodology. Anything else, get in touch.